Refund policy
Refund & Cancellation Policy
We accept order cancellations with at least 5 days’ notice prior to the scheduled delivery or pickup date.
Eligible cancellations will receive a full refund.
To request a cancellation or refund, please contact us at
📧 info@bellasfood.com.au
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Non-Returnable Items
Due to food safety and hygiene reasons, all food items are non-returnable once delivered or collected.
We also do not accept returns on:
• Sale items
• Gift cards
• Custom or special-order products
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Refunds
Once approved, refunds will be processed to the original payment method within 10 business days.
Please note that processing times may vary depending on your bank or card provider.
If more than 15 business days have passed since your refund was approved, please contact us at
📧 info@bellasfood.com.au
