FAQs

How do I know if my order was placed successfully?

Once payment is completed, you’ll receive an order confirmation email.
If you’ve received this email, your order has been successfully placed and will be prepared for pickup or delivery at the selected date and time.

If we need any additional information, we’ll contact you directly.

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What if I arrive late for my in-store pickup?

If you know you’re running late, please let us know as soon as possible.
We’ll do our best to keep your order fresh, however we can’t guarantee the same quality if pickup is delayed.

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What payment methods do you accept?

We accept:
Visa, Mastercard, PayPal, Apple Pay, Google Pay and Shop Pay.

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How do I send a gift card to someone?

Simply purchase a gift card from our online store and share it with the person you wish to gift.

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Do Bella’s Food gift cards expire?

No. Bella’s Food gift cards do not expire.

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Where do I use my gift card code?

You can redeem your gift card at checkout by entering the unique code in the discount field.

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How can I contact Bella’s Food?

For general enquiries, please email info@bellasfood.com.au
For wholesale enquiries, contact sales@bellasfood.com.au